Compassionate, one-on-one care from a vetted Health Care Aide — personal care, meals, companionship, and recovery support. Request your rate and we'll reach out by text and email to book your free 15-minute discovery call. No contracts. First visit backed by our guarantee.
Get my personalized rateSound familiar?
There's a middle path: real help, in their own home, on your schedule — without signing your life away to a big agency.
Why trust us with your family
TrueHeart isn't a franchise or a staffing agency. It's a founder-led care company started by two people who bring the two things home care usually lacks: clinical judgment, and systems that never drop the ball.
Co-founder · Registered Nurse
Mary began her nursing career in the emergency room — where you learn fast that clear communication between families, physicians, and care teams is what actually keeps patients safe.
Across her career she has improved patient outcomes through data-informed decision-making, workflow optimization, and rigorous clinical documentation — always in full compliance with Manitoba's Personal Health Information Act (PHIA). Every TrueHeart care plan is built and reviewed with that same ER-trained eye.
Co-founder · Operations & Client Experience
David builds the systems behind the care — the reason you hear back within 24 hours to book your discovery call, your care package comes together fast after the assessment, and no visit, note, or follow-up ever slips through the cracks.
His background in operations and process automation means TrueHeart runs with the reliability of a large agency and the warmth of a family-run one.
An honest note on capacity: because we're founder-led, we only welcome a limited number of families at a time — it's how we keep the quality of care personal. When our roster is full, new families join a short waitlist.
Care packages
Your rate depends on the type of care, the hours you need, and the funding you may qualify for. Request your rate below and we'll follow up by text and email to book a free 15-minute discovery call — that's where we start building your family's care package.
Seniors aging safely at home
$00/hr🔒 Rate by text
Breaks for family caregivers
$00/hr🔒 Rate by text
Post-surgery & hospital discharge
$00/hr🔒 Rate by text
Adults living independently
$00/hr🔒 Rate by text
Also available: overnight care and live-in care — rates included in your personalized breakdown. Funding accepted: private pay, WRHA Self & Family Managed Care, Veterans Affairs Canada, and long-term care insurance — we'll help you with the paperwork.
Why families choose TrueHeart
24 hrs
Submit the form and hear back by text and email within 24 hours with a link to book your free 15-minute discovery call.
RN-led
Founder-led means your family's plan is built with clinical judgment — and you always know exactly who's walking through the door.
$0
A case coordinator visits, listens, and builds your family's personalized care package — free, whether or not you move forward.
If you're not completely satisfied after your first care visit, you don't pay for it. No forms, no argument, no hard feelings. We take the risk so your family doesn't have to.
Try us risk-freeHow it works
60-second form: who they are, where they live, what kind of help. We confirm you're in our service area instantly.
Takes 1 minuteWe text and email you a link to book a free 15-minute call — a real conversation, not a sales pitch, to understand your family's situation.
Within 24 hoursA case coordinator visits your loved one at home, walks the space, and builds your family's personalized care package around what actually matters.
Scheduled on the callWe match your care package with the right Health Care Aide for your family's needs, and the first visit is backed by our guarantee.
Care starts within daysHonest answers
A private care-home room in Winnipeg often runs $3,000–$6,000+ per month — for everything, whether you need it or not. With TrueHeart you pay only for the hours you actually use, and funding streams like WRHA Self & Family Managed Care or VAC can offset part or all of the cost. Request your rate below and we'll book a free 15-minute discovery call to walk through your exact cost — most families are surprised how it compares.
That's exactly how most families start. There's no minimum contract — a 3-hour respite visit on Saturdays counts. Care can scale up naturally as needs change.
An experienced, vetted Health Care Aide working under a care plan built and reviewed by Mary, our co-founder and Registered Nurse — with a current criminal record check, adult abuse registry check, and WCB coverage. Because TrueHeart is founder-led, you'll know exactly who's coming, every visit. You meet them before care ever begins.
Often, yes. We work with WRHA Self & Family Managed Care (you receive funding and choose your own provider), Veterans Affairs Canada benefits, and most long-term care insurance plans. On our first call, we'll tell you honestly which streams you may qualify for and help with the paperwork.
Personal care (bathing, dressing, grooming, toileting), safe transfers and mobility, meal preparation, medication reminders, light housekeeping and laundry, companionship, errands and appointment escorts — plus certain health-related tasks performed under direction. We'll map exactly what's needed during the free assessment.
Your first visit is covered by our guarantee — not satisfied, you don't pay. After that, there's no long-term contract; you can pause or cancel with 24 hours' notice. We earn every visit.
Care guidance for Winnipeg families
Practical guides from our care team on funding, assessments, and making the right decision for your family — no sales pitch, just the information we wish every family had sooner.
Wondering what happens when a case coordinator visits your parent's home? Here's exactly how a TrueHeart in-home assessment works, what we look for, and how to prepare.
Read the guide →Many Winnipeg families pay less than they expect — or nothing at all. A plain-language walkthrough of WRHA Self & Family Managed Care, Veterans Affairs benefits, and LTC insurance.
Read the guide →There's no one right answer — but there is a right answer for your family. An honest comparison of costs, quality of life, and when a facility truly is the better option.
Read the guide →From leaving VAC benefits unclaimed to hiring providers who don't understand the paperwork — the pitfalls we see most often, and how Veterans and their families can sidestep them.
Read the guide →Small changes make the first visit smoother — for your loved one and their caregiver. A room-by-room checklist covering safety, supplies, and the conversations to have beforehand.
Read the guide →The physical, household, and emotional signs adult children notice first — including the one most families miss — and how to start the conversation without a fight.
Read the guide →Most falls happen inside the home — and most hazards can be fixed in a weekend. A room-by-room guide to bathrooms, stairs, lighting, and the tech that actually helps.
Read the guide →The private route looks cheaper on paper. Here's the full picture: legal obligations, backup coverage, vetting, and when hiring directly genuinely makes sense.
Read the guide →The first 72 hours decide the recovery. What different surgeries require, how much support for how long, and the questions to ask the care team before discharge.
Read the guide →Follow one client's care day hour by hour — the morning routine, the errands, the visit notes her daughter reads from Calgary — and see what home care actually feels like.
Read the guide →Get your personalized rate
We're sending a text and email with a link to book your free 15-minute discovery call. From there: your care package, a free in-home assessment with a case coordinator, and the right caregiver matched to your family.
We'll email you our most useful guides — starting with the signs checklist and the Manitoba funding guide — and check in gently. No pressure, no phone calls you didn't ask for. When the time comes, you'll know exactly what to do.
TrueHeart currently serves Winnipeg and immediate surrounding communities. We've saved your details and will reach out the moment we expand to your area. In the meantime, your regional health authority's home care office is the best starting point.
If private rates are out of reach right now, you may still qualify for publicly funded home care through the WRHA — call their intake line at 204-788-8330. And read our Manitoba funding guide: programs like Self & Family Managed Care surprise many families. We'll email it to you now.